- June 4, 2025
- Posted by: admin
- Category: Uncategorized
Today’s customer service falls short of expectations, with many people expressing frustration at having to explain their issues repeatedly or dealing with unintelligent chatbots. That’s where AI-enhanced customer service centers come in. With Webex Contact Center, you can harness the power of AI to offer your clients rapid engagement, swift solutions, and context to their encounters – the top factors that contribute to customer satisfaction. Not only do customers receive faster agent response times, but companies also see reduced average handling times, thanks to AI-generated summaries. Explore our latest infographic to learn more about how 85% of Webex Contact Center customers are improving customer engagement with AI features. As a Cisco technology reseller, we’re on hand to help you unlock the transformative potential of AI. Contact us to get started today!